Privacy Policy

This Privacy Policy explains how Miaamor processes personal data in connection with the website https://miaamorcandle.com/, customer communication, orders, payments, invoicing, newsletter subscriptions and related services.

Data Controller

Name: Horváth Anett e.v.

Registered office: 2151 Fót, Bokor utca 46/2a., Hungary

Postal address: 2151 Fót, Bokor utca 46/2a., Hungary

Email: miamorcandle@gmail.com

Phone: +36 20 289 1585

The Data Controller is not required to appoint a data protection officer according to the source privacy documentation.

Categories of Personal Data

Depending on how you use the website, we may process the following types of personal data:

 
• name,
 
• email address,
 
• phone number,
 
• billing address,
 
• shipping address,
 
• order details,
 
• payment-related information necessary for transaction processing,
 
• invoice data,
 
• customer communication content,
 
• newsletter subscription data,
 
• technical data generated when using the website, such as cookie or analytics data where applicable.

Purposes of Processing

Personal data may be processed for the following purposes:

 
• responding to customer enquiries,
 
• processing and fulfilling orders,
 
• payment processing and transaction verification,
 
• issuing invoices and complying with accounting obligations,
 
• shipping and delivery,
 
• handling returns, refunds and complaints,
 
• operating and securing the website,
 
• sending newsletters if the customer subscribes,
 
• marketing or analytics if enabled and lawfully configured,
 
• complying with legal obligations and protecting legal claims.

Legal Bases

Depending on the processing activity, the legal basis may include:

 
• performance of a contract, especially for order processing and delivery,
 
• compliance with legal obligations, especially invoicing and accounting,
 
• the customer’s consent, especially for optional newsletter subscriptions or non-essential cookies,
 
• legitimate interest, such as website security, fraud prevention, customer service and legal claim management.

Order Processing

When you place an order, we process the data necessary to identify the order, process payment, deliver the product, issue invoices, provide customer service and handle possible returns or complaints.

Payment Processing

Payment data is processed by the payment provider shown during checkout. Miaamor does not store full bank card details.

If Barion payment is enabled, Barion Payment Zrt. may process payment-related data as a payment service provider. If bank transfer is used, the relevant bank may process payment data necessary for the transaction.

Invoicing and Accounting

Invoice and accounting data may be processed to comply with legal obligations. Billing or accounting service providers may be used for invoice generation and recordkeeping.

Newsletter

If you subscribe to the newsletter, we process your email address and related subscription data for the purpose of sending newsletters, offers and updates.

You can unsubscribe at any time using the unsubscribe link in the email or by contacting us at miamorcandle@gmail.com.

Social Media and Marketing

If you contact us through social media platforms, interact with our social media content, or if marketing tools are enabled on the website, the relevant platform may process personal data according to its own privacy policy.

Possible platforms may include Meta/Facebook, Instagram, TikTok, Google or other marketing and analytics services if enabled.

Cookies and Analytics

The website may use cookies and similar technologies for essential website functions, analytics, marketing, security and user experience. Non-essential cookies should be used only where lawful consent or another valid legal basis exists.

For more information, please see the Cookie Policy.

Processors and Service Providers

We may use service providers to operate the website and fulfil orders. These may include:

 
• Hostinger International Ltd. — hosting provider,
 
• K&H Bank Zrt. — bank transfer and banking services,
 
• Barion Payment Zrt. — online payment processing, if enabled,
 
• Billingo Technologies Zrt. — invoicing, if used,
 
• Finance Tradition Kft. — accounting or finance-related processing, if used,
 
• Google services — email, analytics or other services, if used,
 
• Mailchimp — newsletter handling, if used,
 
• Meta/Facebook/Instagram — social media or marketing tools, if used,
 
• TikTok — social media or marketing tools, if used,
 
• Shopify — ecommerce platform, checkout, store administration and related services, if used.

The exact providers used may depend on the tools and integrations enabled in the store.

International Data Transfers

Some service providers may process data outside the European Economic Area. Where applicable, such transfers should be based on appropriate safeguards required by data protection law.

Data Retention

Personal data is retained only for as long as necessary for the purpose for which it was collected, or as required by applicable law. Order, invoice and accounting data may be retained for statutory limitation, accounting and tax periods.

Data Security

We apply reasonable technical and organisational measures to protect personal data against unauthorised access, loss, alteration or disclosure.

Automated Decision-Making

Miaamor does not knowingly use automated decision-making or profiling that produces legal effects concerning customers or similarly significantly affects them, unless expressly stated otherwise.

Your Rights

Under applicable data protection law, you may have the right to:

 
• request access to your personal data,
 
• request correction of inaccurate data,
 
• request deletion of your data,
 
• request restriction of processing,
 
• object to processing based on legitimate interest,
 
• withdraw consent where processing is based on consent,
 
• request data portability where applicable,
 
• lodge a complaint with a supervisory authority.

Supervisory Authority

In Hungary, complaints may be submitted to the Hungarian National Authority for Data Protection and Freedom of Information:

Nemzeti Adatvédelmi és Információszabadság Hatóság (NAIH)

Website: https://www.naih.hu/

Contact

For privacy-related requests, please contact:

miamorcandle@gmail.com